All Systems Operational

Website




Operational

Video playback




Operational

Search




Operational

Recording / Uploading




Operational

Processing / Encoding




Operational

Integrations




Operational

External Services

Locations

History (Last 7 days)

Incident Status

Degraded Performance


Components

Search


Locations

North America (NA)




January 15, 2020 12:53AM UTC
[Investigating] We are investigating increased search indexing latency in the North America region.

January 15, 2020 1:30AM UTC
[Monitoring] We have identified the issue and deployed a mitigation. The search index caught up at 2020-01-15 01:23 UTC.

January 16, 2020 1:25AM UTC
[Resolved] During 2020-01-14 22:52 - 2020-01-15 01:20 UTC, the Panopto North America cloud experienced elevated search indexing latency for all customers. The Panopto Operations team has found that the issue connects to an emergent pattern which led to excessive search index updates. We have mitigated the issue and will be deploying fixes to prevent a recurrence.