Website, Video playback, Search, Recording / Uploading, Processing / Encoding
North America (NA)
September 21, 2018 4:01PM UTC
[Monitoring] We experienced elevated latencies and error during the time period of 2018-09-21 15:36 UTC to 2018-09-21 15:42 UTC.
Our cloud operations team is currently investigating the issue.
September 22, 2018 9:05PM UTC
[Resolved] The Panopto Operations team root caused the issue to a large workload hitting the database. Upon completion of the tasks, the system resumed normal functioning. We are actively working to restructure our data scheme to reduce the chances of these issues recurring.