[Investigating] We are investigating increased search indexing latency in the North America region.
January 15, 2020 1:30AM UTC
[Monitoring] We have identified the issue and deployed a mitigation. The search index caught up at 2020-01-15 01:23 UTC.
January 16, 2020 1:25AM UTC
[Resolved] During 2020-01-14 22:52 - 2020-01-15 01:20 UTC, the Panopto North America cloud experienced elevated search indexing latency for all customers. The Panopto Operations team has found that the issue connects to an emergent pattern which led to excessive search index updates. We have mitigated the issue and will be deploying fixes to prevent a recurrence.