All Systems Operational

Website




Operational

Video playback




Operational

Search




Operational

Recording / Uploading




Operational

Processing / Encoding




Operational

External Services

AWS EC2

AWS S3

Locations

Scheduled Maintenance

Schedule

December 22, 2017 1:00AM - 4:00AM UTC

Components

Website, Video playback, Search, Recording / Uploading, Processing / Encoding

Locations

North America (Virginia)

Description

On Thursday, December 21, Panopto Cloud customers will be upgraded to Panopto 5.6. This upgrade will require downtime: -For customers on the NA cloud, sites will be offline from 8:00pm to 11:00pm ET. During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a 'Server unable to connect' message. For more information on what's new in Panopto 5.6, please refer to the release notes here: https://support.panopto.com/articles/Documentation/Panopto-5-6-Release-Notes For any questions, please contact Panopto Support online at support.panopto.com or via phone at 855-PANOPTO (855-726-6786), option 1. Best Regards, Your Team at Panopto

History (Last 7 days)

Description

On Saturday December 16, Panopto Cloud customers will be upgraded to Panopto 5.6. This upgrade will require downtime: -For customers on the EU cloud, sites will be offline from 9:00pm to 12:00am GMT. During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a 'Server unable to connect' message. For more information on what's new in Panopto 5.6, please refer to the release notes here: https://support.panopto.com/articles/Documentation/Panopto-5-6-Release-Notes For any questions, please contact Panopto Support online at support.panopto.com or via phone at +44 203 137 7056. Best Regards, Your Team at Panopto


Components

Website, Video playback, Search, Recording / Uploading, Processing / Encoding


Locations

EU (Ireland)


Schedule

December 16, 2017 9:00PM - December 17, 2017 12:00AM UTC



December 16, 2017 9:02PM UTC
[Update] On Saturday December 16, Panopto Cloud customers will be upgraded to Panopto 5.6. This upgrade will require downtime: -For customers on the EU cloud, sites will be offline from 9:00pm to 12:00am GMT. During the time your site is offline, you will not be able to access recordings on your server, and any attempts to upload from clients will result in a 'Server unable to connect' message. For more information on what's new in Panopto 5.6, please refer to the release notes here: https://support.panopto.com/articles/Documentation/Panopto-5-6-Release-Notes For any questions, please contact Panopto Support online at support.panopto.com or via phone at +44 203 137 7056. Best Regards, Your Team at Panopto

December 17, 2017 12:21AM UTC
[Update] We have fully deployed the 5.6.0 release to the EU Cloud. We entered downtime at 21:00 UTC and exited at 00:10 UTC.