Processing / Encoding, Recording / Uploading, Search, Video playback, Website
North America (Virginia)
February 22, 2017 5:04PM UTC
[Investigating] We are currently investigating increased error rates and performance issues.
February 22, 2017 5:23PM UTC
[Identified] All services except for search indexing have been restored to a fully functional state and we are monitoring for any additional issues. We are working on a fix for search indexing and will provide another update within the next hour.
February 22, 2017 6:11PM UTC
[Identified] We are still working to restore service to our search indexing services with an ETA of 3 hours.
February 22, 2017 8:24PM UTC
[Resolved] A new usage pattern revealed an issue that was not properly handled by autoscaling. We acted to manually scale the resources that were too limited to alleviate the problem. The search indexing service has also been restored.