All Systems Operational

Website




Operational

Video playback




Operational

Search




Operational

Recording / Uploading




Operational

Processing / Encoding




Operational

Integrations




Operational

External Services

Amazon Web Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

SendGrid

WebEx

Zoom

Locations

Scheduled Maintenance

Scheduled North American Cloud MaintenancePlanned Maintenance

Schedule

February 21, 2026 4:00AM - 6:00AM UTC

Components

Website

Locations

North America (NA)

Description

We are reaching out to let you know about an upcoming maintenance to our systems. On Saturday, February 21st, 2026 at 8:00 PM PST (4:00 AM UTC), we will be performing maintenance to our North America database. This maintenance is part of our commitment to continuously improve capacity, performance, and reliability. No downtime is expected during this process.

February 22, 2026 5:54AM UTC
UPDATE

Maintenance completed with a brief interruption

History (Last 7 days)

Panopto NA Cloud Notification 2025-03-02- Panopto Search InterruptionOperational

Incident Status

Operational


Components

Website, Search


Locations

North America (NA)



March 2, 2026 2:42AM UTC
RESOLVED

The search issue on the Panopto NA Cloud has been resolved and metrics have returned to normal. We are resolving this incident and Panopto engineers are completing a full root cause analysis, which we will post here, within the next week. We truly appreciate your partnership and patience.

March 2, 2026 2:16AM UTC
INVESTIGATING

We are experiencing intermittent error rates with Panopto search in our North American cloud. Our cloud operations team is urgently investigating the issue and we'll update here as soon as we know more. We apologize for the disruption. Our next update will be within 30 minutes.